At Essential Calm, we know you spend your hard earned money and would like some type of assurance that your valued purchase will be backed by a favorable warranty.
We stand by all of our premium products and offer a complete no hassle exchange on all items found to be defective.
Essential Oil Diffusers
All oil diffusers come with a 6 month limited warranty. This warranty guarantees the diffuser will be free from defects in worksmanship. If the diffuser is found to be defective due to manufacturing, we will send out a replacement. You will need to contact us at firstname.lastname@example.org prior to returning the items to us. We will send an RMA (Return Merchandise Authorization) form which you will fill out and return to us. We will issue an RMA# which you will include with your purchase and we will handle the rest.
Return shipping for all items found defective will be covered by us. We will send you a return shipping label which you will affix to the package and ship.
Once we receive the returned item, we will issue a replacement at our cost or if you would like, we can offer you an item of equal or lesser value or a straight up refund of the purchase price minus shipping.
For more information regarding our warranty if you have any unanswered questions, please contact us at email@example.com